Back in the early days of the internet, there was no such thing as Affordable DSL. Fortunately however, as more and more companies have become active in the internet service provider business sector, the law of supply and demand is in full effect and DSL is more affordable now, than it has ever been. However, many people may not know where to turn when it comes to finding a competent internet service provider due to the fact that there’re so many. Here are 4 of the most important qualities to look for in an internet service provider.
1) Payment Options
Even though most companies give you the option of being able to pay your bills online, smaller companies in particular do not. As such, check to ensure that the internet service provider that you decide to go with, has a variety of bill payment options such as a billing center, online payment option and phone payment option as well. The last thing you would want to occur, is for you to be temporarily disconnected because you forget a payment, and have to resort to waiting until their customer service center opens, before you gain the option of being able to pay your bill.
2) Bandwidth Cap
There is no such thing as “unlimited bandwidth”. Evevry internet service provider has a bandwidth cap on their services which can range from 5 GB to 300 GB. As such, before you decide to go with an internet service provider, ensue that you check to see the terms and conditions surrounding their bandwidth cap, such as the exact limit that they impose and the fees that are associated with going over that limit.
3) Customer Service
Regardless of the fact that the DSL company may have been in establishment for several years, it doesn’t necessarily mean that their customers, have had great experiences. One of the things you need to look out for is their customer service skills. While they may have decent internet speeds and affordable rates, the last thing you would want is to encounter a problem with your service only to feel appalled at the quality of customer service that they provide. As such, ensure that you check to see what other people are saying about the quality of their customer service, both online and offline.
4) Download And Upload Speeds
Just because a provider may be charging more for their services, in comparison to other service providers, it doesn’t necessarily mean that they have faster speeds. As such, ensure that you inquire about the circumstances surrounding their download and upload speeds and compare that with their prices along with the download/upload speeds and prices of several other companies, to see who offers the speed to price ratio.